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Welcome to Proud Steps ABA (“we,” “our,” or “us”). By accessing our website, engaging with our services, or communicating with us (including via SMS), you agree to the following Terms of Service.

1. Services

Proud Steps ABA provides Applied Behavior Analysis (ABA) therapy services, including assessments, treatment planning, and ongoing therapy for individuals with developmental needs.

All services are subject to clinical appropriateness, provider availability, and applicable laws and regulations.

2. Use of Website

By using our website, you agree:

  • To use it only for lawful purposes

  • Not to attempt to gain unauthorized access to systems or data

  • Not to misuse or disrupt the website or its functionality

We reserve the right to restrict or terminate access if these terms are violated.

3. Medical Disclaimer

Information on this website is provided for general informational purposes only and does not constitute medical advice.

ABA services are individualized, and treatment decisions should always be made in consultation with qualified professionals at Proud Steps ABA.

4. Appointments and Cancellations

  • Appointments must be scheduled in advance

  • We request reasonable notice for cancellations (typically 24 hours)

  • Repeated missed appointments may result in service disruption or termination

Specific policies may be outlined in your client agreement.

5. Payment and Insurance

  • Clients are responsible for providing accurate insurance information

  • Coverage is subject to verification and payer approval

  • Any co-pays, deductibles, or non-covered services are the responsibility of the client/guardian

We reserve the right to suspend services for non-payment where permitted by law.

6. SMS Communications

By providing your phone number and opting in, you consent to receive SMS/text messages from Proud Steps ABA for purposes such as:

  • Appointment reminders

  • Scheduling updates

  • Care coordination

SMS Terms:

  • Message frequency may vary

  • Standard message and data rates may apply

  • You can opt out at any time by replying STOP

  • For help, reply HELP or contact us directly

Important:
SMS opt-in data and consent are not shared with third parties for marketing purposes. Messaging may be facilitated through secure third-party service providers acting on our behalf.

7. Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal and health information in compliance with HIPAA and applicable laws.

8. Intellectual Property

All content on this website, including text, logos, graphics, and materials, is the property of Proud Steps ABA and may not be copied, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Proud Steps ABA shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website

  • Delays or interruptions in services

  • Reliance on information provided

10. Termination of Services

We reserve the right to terminate or suspend services if:

  • Policies are violated

  • Payment obligations are not met

  • Continuation of services is no longer clinically appropriate

11. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.

13. Contact Information

Proud Steps ABA

info@proudstepsaba.com

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